DELIVERY & RETURNS

DELIVERY

Most purchases within the UK include free postage and packaging, this can be determined on the shipping calculator on the item page. International delivery to all worldwide destinations is calculated on the shipping calculator on the item page. Please select the destination country for a price.

POSTAGE & PACKAGING

All Items will be professionally packaged using the appropriate packing materials and will be double boxed where appropriate using double walled boxes.

COURIERS

At the time of dispatch, the courier will be selected using the most appropriate service to ensure the shortest transit time and safe delivery. Royal Mail Special Delivery is used for many small items within the UK. UPS and FedEx are usually used for larger UK and international delivery, but other couriers may also be selected.

IMPORT DUTIES AND TAXES

Import duties and taxes are the sole responsibility of the purchaser. Please see Terms & Conditions.

IMPORT DUTIES AND TAXES

Import duties and taxes are the sole responsibility of the purchaser. Please see Terms & Conditions.

PAYMENTS

Bank transfer is the preferred payment method. Card payments can be made directly through the website only. No card payment can be taken over the telephone or in person. Cheques & cash are also accepted along with PayPal.

A full receipt will be issued with each purchase.

RETURNS

All items come with a no quibble money back guarantee. If in the unlikely event you are not happy with your purchase, please email or telephone 07711 158005. Return shipping is at the customer’s expense.

Once the item is returned in the condition it was sent, a full refund will be issued.

Cancellations for online orders only can be made up to 14 days after the item has been delivered.